We got An estimate to do our bathroom from a tub to complete shower. The estimate was a good one not expensive not cheap. When Santos came out to actually do the work I was surprised that it was only him I no one else. He was very Friendly and considerate I did an excellent excellent excellent job. Did I say excellent it was excellent. I would definitely use them again and specially him. Thank you for a beautiful shower.
Finally the shower remodel is finished. As I was not happy with the timeframe it was finished in, my husband and I were extremely happy with the result. Shane did an excellent install. Shane was very thorough and very detailed oriented. He did an excellent job. As I said we were not happy with the timeframe as a 3 day job turned into 6 days. Fortunately we are retired and able to adjust.
I had Bath planet remove my old cast iron tub and install a wheelchair accessible shower. The installer Alberto did a fantastic job! He was very knowledgeable and answered any and all my questions. The whole project took 3 days to complete and the quality of work is second to none. Excellent work and very professional, thank you Alberto!
Shane has done a fabulous job installing our new shower. Our house is 90 years old and has a few quirks, but he has managed to make it all look beautiful! Very please. The job has kept our house clean, and Shane is personable, and very reliable. Very, very happy with this company and with Shane!!!
We had a bath remod which included shower and jetted tub removal. Albert was our installer and was very professional in his work. They removed the old and installed a new large walk in spa shower. We are very pleased with the finished product. Thanks Albert.
I love my new shower...it's beautiful! The installation team led by Toby was fantastic because they were very transparent about their work and told me what they we were doing every step of the way. When they ran into a problem with my plumbing (it's an old house) they called in an expert who solved the problem the very next day. After that they were able to complete the installation with no problems. They took their time and their workmanship is impeccable. Thank you so much for making this a smooth process! I love my new shower!
They have an excellent product and a top notch customer service team. You will be very happy with the end results.
It was six weeks before they put in surround shower and new tub . Somewhere along the line they put in my counter top, It is beautiful but the measurements are off. I owe them money but said I need a towel bar, soap dish and faucet etc for the sink before I pay them. Next week will be four weeks since I signed the contract. Trying to reach by phone gets you nowhere. I would not use these people.
Customer service has been terrible! Was told it would take a few days and it has been months. If you don’t live in Austin don’t use this company!
Have work with Bath Planet in a couple of jobs, happy with the construction results and a pleasure doing business with them. Looking forward working with them in the future.
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